vs789 net Terms & Conditions — Full Bengali Version

1 General Terms & Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between vs789 net ("Platform", "we", "us") and you ("Member", "User"). By accessing or using vs789 net's website, mobile app, or any of its services, you are deemed to have fully accepted these Terms.

Vs789 net is an internationally licensed online gaming and Sports Betting platform. We provide entertainment-focused gaming services for users in Bangladesh. These Terms have been written in Bengali so every member can understand them with ease.

These Terms may be updated at any time. Members will be notified of changes via email or an in-platform notification. Continued use of the service following any changes constitutes acceptance of the updated Terms.

2 Account Registration & Eligibility

To open an account on vs789 net, the following conditions must be met:

• You must be at least 18 years of age. Accounts belonging to minors will be closed immediately.
• Each person may register one account only. Multiple accounts are not permitted.
• You must provide your correct name, address, date of birth, and contact details at the time of registration.
• Registering with false information may result in account forfeiture.
• Members are solely responsible for keeping their account password secure.
• Accounts may not be transferred or sold to another person.

After registration, vs789 net may initiate a KYC (Know Your Customer) verification process at any time. This may require submission of a national ID or passport and proof of address. Withdrawals may be restricted or suspended until KYC is completed.

3 Deposit & Payment Policy

Deposits on vs789 net can be made via Mobile Pay, Nagad, and Rocket. The following rules apply to all deposits:

• Minimum deposit: ৳200 BDT.
• Maximum single deposit: varies by account tier.
• Deposits are generally instant. If you experience any issues, please contact us within 24 hours.
• No processing fees are charged on deposits.
• Deposits are only accepted from mobile banking accounts registered in your own name.
• Third-party payments are not accepted.

Vs789 net monitors transactions for suspicious activity. If money laundering or any other illegal activity is suspected, the account will be temporarily suspended and investigated.

4 Withdrawal Policy

The following rules apply to all withdrawals from vs789 net:

• Minimum withdrawal: ৳500 BDT.
• Withdrawals can only be made to the same mobile number used to make the deposit.
• KYC verification is mandatory before your first withdrawal.
• For standard accounts, withdrawals are processed within 1–24 hours.
• VIP members enjoy priority withdrawal processing.
• No withdrawal fees apply from the Silver tier and above.

Vs789 net reserves the right to review any withdrawal request. Additional verification may be required for unusual or suspicious transactions.

5 Bonus & Promotion Terms

Vs789 net offers a variety of bonuses and promotions. Each offer has its own detailed terms, but the following general rules apply to all bonuses:

• Each bonus has a specific wagering requirement (x times) as stated on the bonus page.
• Bonus conditions must be met within the specified time limit to claim the offer.
• Multiple bonuses cannot be active at the same time — unless explicitly permitted.
• If bonus abuse — including arbitrage, collusion, or bot usage — is detected, the bonus and any associated winnings will be forfeited.
• Bonuses may be applicable to specific games only — please check each offer page.
• vs789 net reserves the right to modify or cancel any promotion.

The welcome bonus is available to new members only, once on their first deposit. Any attempt to claim the welcome bonus multiple times through multiple accounts will result in all accounts being closed.

6 Gaming Rules

All gaming activities on vs789 net are governed by the following rules:

• All game outcomes are determined by an RNG (Random Number Generator) and are regularly audited by a third party.
• If a game is interrupted due to a lost internet connection, the auto-save system will retain your progress.
• In Live Casino games, the dealer's decision is final.
• Odds offered during live matches in Sports Betting may change at any time.
• If a betting match is cancelled, the bet will be declared void and the stake will be refunded.
• If incorrect odds or payouts are displayed due to a technical error, vs789 net reserves the right to correct them.

All games on vs789 net are for entertainment purposes only. No outcome is guaranteed, and gaming is an inherently risky activity. Please play within your means.

7 Prohibited Activities

The following activities are strictly prohibited on vs789 net:

• Creating or operating multiple accounts.
• Use of bots, scripts, or automated software.
• Collusion with other players.
• Exploiting system vulnerabilities or bugs.
• Money laundering or use of illegal funds.
• Bonus system abuse or arbitrage betting.
• Harassment or abuse of other members.
• Attempting to breach platform security.

If such activity is detected, the associated account will be immediately suspended and all balances forfeited. Legal action will be taken if necessary.

8 Account Closure & Suspension

Vs789 net may temporarily or permanently close an account under the following circumstances:

• If evidence of a Terms violation is found.
• If the information provided is false or incomplete.
• If suspicious transactions are detected on the account.
• As directed by a court or regulatory authority.
• At the member's own request (self-exclusion).

Members will be notified by email before an account is closed — however, in cases of serious violations, immediate action may be taken without prior notice. If you wish to close your account yourself, Log In via Settings or by contacting Support.

9 Limitation of Liability

Vs789 net is not responsible for the following:

• If a game or betting session is interrupted due to loss of internet connection.
• Delays due to downtime on third-party payment provider systems.
• Any loss resulting from a member sharing their password or login credentials with another person.
• Financial losses from gaming — gaming is a risky activity.

Vs789 net always strives to maintain uninterrupted service. However, service may be temporarily unavailable due to maintenance, upgrades, or unforeseen circumstances. We are not liable for any losses incurred during such periods.

10 Terms & Conditions Changes and Updates

Vs789 net may update these Terms and Conditions, in part or in full, at any time. In the event of changes:

• A notification will be sent to your registered email.
• A notice will be displayed on the platform's homepage or login screen.
• The effective date of any changes will be clearly stated.
• If you do not agree to the updated terms, you may close your account.

Continued use of vs789 net after any changes have been made constitutes acceptance of the updated terms.

11 Responsible Gaming Policy

Vs789 net believes gaming is a form of entertainment — not a source of income. We encourage all members to play responsibly. To support this, we offer the following tools:

• Set daily, weekly, and monthly deposit limits at your convenience.
• Option to take a voluntary break (Cooling Off).
• Self-Exclusion — lock your account for a set period of time.
• 24/7 support line if you need help.

If you notice any signs of gaming addiction, please Responsible Gaming Visit the page or contact Support.

12 Contact & Complaints

If you have any questions or concerns about these terms and conditions, please contact us:

• Email: support@vs789net.app
• Live Chat: Available anytime after logging into the platform.
• Support hours: 24 hours a day, 7 days a week.

After a complaint is submitted, vs789 net aims to respond within 7 business days. Complex cases may take longer to resolve, but every complaint is taken seriously.